Sean had been unemployed for five years due to depression and anxiety. He was bankrupt and unable to open a bank account. He was not washing or eating regularly and his only motivation was looking after his daughter on her days with him. Sean’s severe anxiety meant that he found it difficult to use public transport or to be in large groups. The PEP link worker supported him to find free or low-cost family activities within walking distance of his home, so that he could spend more time with his daughter and start to build his own confidence.

PEP referred Sean to the Debt Outreach Worker for advice about how to open a basic bank account, and supported him to complete the work capability questionnaire for his Employment Support Allowance claim, which led to a successful claim. PEP also referred Sean to the “Green Doctor” service, who visited him at home and gave him free, practical advice and support to reduce his household bills. With the money saved, Sean will be able to afford to do more activities with his daughter.